Medical school curriculum has undergone major transformation over recent years. A critical aspect of curricular reforms was a major shift towards competency based curriculum incorporating soft skills such as communication, professionalism and ethics to medical students. Our program aims to teach the soft skills for medical students and healthcare practitioners and enhance their performance in a complex healthcare environment. It helps them to make sound decisions, be receptive about the patient’s needs and be able to communicate effectively. It also allows them to reduce stress at work, perform more efficiently, identify & manage people’s emotions, be more compassionate and appreciative, demonstrate good ethical behaviour and practice honesty and integrity throughout their professional lives.

The program's structure and methodology aim to provide maximum benefits to the learners. The course has the following learning components:

• Basic: E-learning & Practical
• Advanced: E-learning & Practical
• Self-assessment
• Reflective writing

While the e-learning courses are delivered online as self-learning modules, practical courses are taught face-to-face by a team of expert faculty. All participants are required to complete the e-learning course prior to the practical course. This approach ensures that the participants acquire a sound theoretical knowledge from the e-learning courses and come better prepared for the practical course. Candidates will undertake self-assessment and reflection after completion of e-learning and practical parts of basic and advanced courses. Upon completion of all three parts, the candidates will receive the Certificate in Medical Soft Skills.​

E-learning features self-learning modules that are delivered entirely on online platform. It provides theoretical knowledge on various professional competencies to support lifelong learning and clinical practice. E-learning is divided into two parts – Basic and Advanced. Each part has 4 modules - Lifelong Learning, Communication Skills, Ethics & Professionalism and Leadership & Teamwork. Each module comprises of 4 units with 4 distinct learning outcomes. The full program covers 32 learning units on soft skill competencies. All presentations have a list of references for further reading on the subject. At the end of each course, participants need to take a MCQ test. Candidates will receive micro-credentials to certify successful completion of each e-learning course. Technically, all online presentations are made available in futuristic html5 format which provides enhanced accessibility, multimedia support and interactivity for better learning experience. Voice-over narration is a key feature added to the presentations for better student engagement.E-learning can be taken as part of full certificate course or as a separate micro certificate course.

Candidates can register by visiting the course website. They will have access to the course contents for a period of 12 weeks. The contents are not downloadable but can be readily accessed from any computer with internet provision. Completion of e-learning courses is mandatory prior to practical course. The asynchronous online delivery of readily available course materials enable the participants to review course content at their own pace, on their own time, and as many times as necessary in a given timeframe from any geographical location. Participants will receive certificate of completion after each
e-learning course.

The blended program offers practical education to complement the e-learning. We provide pre recorded videos, pre approved presentations and electronic transcripts to the faculty for conducting the workshops. The basic and advanced one day workshops consist of didactic teaching, group exercises, skill workshops, reflective discussions, self assessments and questionnaires. Participants must complete the respective e learning courses prior to practical workshops. Participants will receive a certificate upon completion.

We also offer bespoke micro certificate practical courses tailored for all healthcare professional groups including medical , dental, nursing and allied professionals. Contact us to discuss your requirements.

The learners are required to complete their self-assessment based on their performance and the feedback they receive throughout the course. They have to rate themselves against the six soft skills that are taught in the course - lifelong learning, communication, ethics, professionalism, leadership and teamwork.

Though the self-assessment tool is not necessarily an evidence of achievement of competencies, it helps the students identify their strengths and weaknesses and serves as a guide for their development.

We believe that reflection fosters an environment of deep and lifelong learning where medical students and practising physicians could identify learning needs, set their own learning goals, assess learning process and strategies and evaluate learning outcomes. This translates into safe and best educational practice.

A key driver to develop high levels of reflective competency in medical education at all levels and throughout a professional career is to promote individual reflection. Bearing this in mind, we have included reflective writing for all the participants who undertake our course to reflect their learning, identify their needs and plan for future action and improvement.

We have included reflective writing in the course for participants to reflect their learning, identify their needs and plan for future action and improvement. They are encouraged to use their feedback and self-assessment for reflection. A standard rubric is used to assess the assignments. The rubric tests the following domains - knowledge, analytical skills, organisation and adherence to briefing.

The duration of the program is 12 months. It has 4 parts, each taking approximately 3 months to complete:
Part 1: Basic Medical Soft Skills Course (E-learning + Practical)
Part 2: Advanced Medical Soft Skills Course (E-learning + Practical)
Part 3: Self-assessment and Reflective writing
Part 4: Assessment, Feedback and Certification

Our international faculty have vast experience in the medical education systems of USA, UK and India. Our scientific committee members have formal educational leadership roles in academic health science center's, medical universities and institutions that are accredited by ACGME-I and JCI. With top credentials to teach the target audience, our faculty are highly competent teachers and very effective communicators to engage the learners through their teaching delivery and content. We select our faculty who fit with our mission and values. They have a strong commitment to medical education by contributing to education, research and other scholarly activities. They act with integrity and be supportive to others in the learning process.

Assessment is a critical part of MediSoftSkills program to ensure that the students have met their learning goals. All the courses have summative and formative assessment built in to the teaching. ​

We aim to work towards meeting the standards set out by GMC’s Generic Professional Capabilities (GPC) Framework and Good Medical Practice Framework (GMP) for Appraisal and Revalidation.

Course Modules	GPC Framework Standards: Domains	GMP Framework Standards: Domains
Lifelong Learning	1, 2, 3, 8	1
Communication	1, 2, 3, 5, 6	1,2
Ethics	1,2,3,7,8	1,4
Professionalism	1,2,3,7,8	1,4
Leadership	1,2,3,5,6	1,3
Teamwork	1,2,3,5,6	1,3

At the end of each course, our program will be formally evaluated by the students by gathering feedback on students’ experience of the course including learning goals, course elements and course organisation. This will form the basis for course improvement, content modification and foundation for future planning.