This is our main privacy statement. It is important for you to read this statement. We need to process personal data in order to deliver our services to you:

• To allow users to join our courses

• To allow users to receive their Certificates of Completion

• To allow users to provide feedback

• To allow users to receive updates, notifications and newsletters

We are committed to treating your information securely, with respect and in line with data protection law.
We keep this privacy notice under regular review and we will place all updates of this page on the website as soon as is practicable.

For further information you can contact us as follows:

Medisoftskills
The Maltings
2 Anderson Road
Bearwood
Birmingham
United Kingdom
B66 4AR
Email: [email protected]

What information do we collect and how is it used?
We will only collect personal information when we need it. The type of information we need from you will relate to contact information allowing us to process your request and communicate with you. We only collect personal information when you join our courses on this website or if you wish to send us a comment or ask for our email newsletter.

Joining our courses:

• We will need your name, email, phone, postal address and some details of your professional status.

• We will take payment for your courses using a secure payment portal.

• We do not see and will not retain any payment details you provide to our payment portal.

Submitting An Evaluation:

• We will record your details against each evaluation you submit.

• We will use this information on the basis of legitimate interest for course improvement, content modification and future planning.

Who will we share your information with?

We never share personal information with any other organisation for third-party marketing purposes.
Sometimes we will need to share personal information we hold about you with other organisations that we work with or who provide services on our behalf, for example a payment processing company when paying for our courses. When sharing information we will comply with all aspects of data protection law.
We may share information when required by law.

How long will you keep my data?

We only hold records during the period of our relationship and for a set period afterwards to allow us to meet our legal obligations, including resolving any follow-up issues between us. Please contact us if you would like any more information.

How will we protect information collected about you?

We will apply appropriate technical and organisational measures to ensure your personal information is secure.
To help us ensure confidentiality of your personal information, we will not discuss your personal information with anyone other than you, unless you have given us prior written authorisation.
When we need to share personal data with our contractors and third party suppliers, our relationships are governed by our contracts with them which include strict data sharing and confidentiality protocols.

What are your rights in relation to your data?

We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998.
We are committed to upholding your rights in respect of your personal data.

The right to be informed

Through the provision of this and other privacy notices on the website, we will be open and transparent about how and why we use your personal information.

The right of access

You have a right to ask us what personal information we hold about you and to request a copy of your information. This is known as a ‘subject access request’ (SAR).

SARs need to be made in writing and we ask that your written request is accompanied by proof of your address and identity. If you are seeking to obtain specific information (e.g. about a particular matter or from a particular time period), it helps if you clarify the details of what you would like to receive in your written request.